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Lost property

Every item returned, or the guest knows it hasn’t been found.

Today
A guest reports a forgotten item, during their stay or after leaving. Meanwhile, staff find items and leave them wherever they can.
Where it breaks down
The item is never matched to its owner, and the guest waits for a reply that never comes.
The situations
  • Left behind during the stay
  • Left behind after departure (posting)
  • Found by staff
Who is involved
Reception, and housekeeping for items found by staff.
What improves
The proportion of items returned to their owner.
Plan
Included in Enterprise Desk, or as an option with Pro Desk.

How much is this journey costing you today?

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Calculated solely from your own figures. It is not a promise of savings.