- Today
- The air-conditioning fault in room 412 is reported by a call, a message in the group or a line in the maintenance logbook. It’s the team who open the repair request, based on a guest’s complaint or on what a colleague has noticed.
- Where it breaks down
- The fault survives the shift handover, comes back the following week or means moving the guest to another room.
- The situations
- Who is involved
- Reception and the floors, who report; maintenance, who repair; an outside contractor if needed.
- What improves
- Time to resolution.
- Plan
- Available with Starter Desk.
How much is this journey costing you today?
Enter your own figures: we don’t make any up.
The result appears as soon as both figures are entered.
Calculated solely from your own figures. It is not a promise of savings.
Faults and repairs